Use comments and activity

Put a discussion in a task comment when it is about that one piece of work. The task then carries the conversation with it, and a teammate can read it without searching a separate chat.

1. Open the task details

Open Define escalation policy and audit log. Scroll the task detail panel until the right-hand Comments panel is visible. The panel has Comments and Activity tabs.

2. Write a useful comment

Use the composer at the bottom of the Comments panel. A good update names the evidence, the check that is still outstanding, and the date or decision it affects. For the CareArc board, the saved comment is:

Audit owners need one final pass on escalation evidence before the clinic pilot. I linked the consent copy review to the launch checklist and left the due date at 21 July.

Select Send. The Comments count should increase and the posted comment should appear in the thread.

3. Use Activity for field history

Open Activity when you need to inspect changes to the task rather than read the discussion. Use Comments for decisions and Activity for the record of edits.

4. Save the task

Select Save to close the task editor after the comment is posted. Reopen the card to confirm that the comment count remains visible.

The record the task keeps

The task carries its own record of how the decision was reached. A reviewer can see the request, its evidence, and the latest conversation next to the status and date it affects.