Support

Lunar Paper support runs through GitHub Discussions in the lunarpaper/lunarpaper repository. Search there first, because someone may already have asked your question or reported the same problem.

Choose the right place

To	Go to
Ask how to do something, or get unstuck	Help and support
Report something that is not working	Bug reports
Suggest an improvement	Feature requests

Each category opens a short form to fill in. Maintainers can turn a confirmed bug report into an issue.

What to include

• The Lunar Paper version. In Lunar Paper, Settings > About shows it. For a self-hosted installation, it is also the LUNAR_PAPER_VERSION setting.
• How you installed it, for example with Docker Compose, docker run, Caddy for HTTPS or Arcane.
• What you did, what happened, and what you expected instead.
• Any error message, and the relevant lines from Lunar Paper’s log: docker compose logs lunarpaper, or docker logs lunarpaper for a docker run installation.

Keep private details out

Discussions are public. Never post your .env file, setup key, licence key, passwords, API keys, database contents, or logs that contain any of them. Remove names, email addresses and customer data from screenshots before you attach them.

Report a security problem privately

Do not report a suspected vulnerability in Discussions. Email hello@lunarpaper.com with Security in the subject line. Include the affected version, what an attacker could do, and how to reproduce it, but no customer data or active credentials.

If a credential may have been exposed, revoke or change it straight away with the service that issued it. Do not send the exposed value to Lunar Paper.